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How to Find a Good Auto Repair Business

A professional auto repair technician diagnoses and fixes car problems. Some repair technicians are self-employed or work for small businesses; others are employed by car manufacturers. All of them need to be able to explain vehicle issues clearly to customers and answer their questions. Mechanics often work in well-ventilated, clean and lit repair shops. They also need to be able to work comfortably with greasy parts and tools. Some automotive mechanics earn manufacturer-specific certification, which helps them gain detailed knowledge of how to repair specific makes of cars.

Ask the shop for a written estimate of all charges. The estimate should identify the repairs needed, their cost and the expected labor charge. Also ask about any additional fees, like a diagnostic charge or disposal fee. The shop should also provide you with a copy of the repair order, including the date and time when the work was performed and a statement that they will call you for approval before performing any repairs exceeding a certain amount in time or cost. Some states require that repair shops have a signed authorization before beginning any work.

Compare the shop’s maintenance schedule with that recommended in the owner’s manual for your type of car. Be aware that some repair shops create their own maintenance schedules, which may recommend services more frequently than those required by the car manufacturer. Ask the shop why their recommendations are different from those in the vehicle owner’s manual.

Find out whether the shop offers a warranty on its work. Warranties vary by shop; some offer only a limited guarantee, while others back their work with a lifetime guarantee. Some warranties cover only parts, while others include labor as well. Ask about the terms of any warranty and read it carefully.

Research the state and local laws that govern how a business must be structured. There are many options, such as a sole proprietorship, partnership, limited liability company or S-corporation. A LLC is an ideal choice for an auto repair shop because it combines the benefits of all the other entity types and allows owners to pass their earnings directly onto their personal tax returns, without being double-taxed as a corporation.

Decide what kind of equipment you need for your auto repair shop. Depending on the size of your shop, the type of vehicles you service and your level of expertise, you will need various tools, machinery and equipment to perform the repairs and inspections. Look for reliable suppliers and distributors who can provide you with high-quality products at reasonable prices. Choose a location for your shop, preferably in a commercial area with plenty of parking space.

Register your business and obtain any required licenses, such as a business permit and license to sell or install auto parts. You should also purchase general liability insurance and any other required business insurance policies, such as commercial property and workers’ compensation. Also consider getting a dedicated auto repair shop software solution that will help you keep complete track of everything, from scheduling appointments to managing technicians and generating invoices.

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